Privacy policy
Last updated: 14 November 2026
This page explains what information Soluva Labs ("we", "us") receives when you use soluvalabs.com, why, and what you can ask us to do with it. We keep it short because we collect very little.
What we collect
- What you send us. If you use the contact form or email us, we receive what you choose to include: your name, email address, the type of help you need, an optional link, and your message.
- Basic server logs. Like every website, our hosting provider records technical request data (such as IP address, browser type and the page requested) to deliver the site and protect it from abuse.
- Anonymous visit statistics. We count page views with Vercel Web Analytics, which does not use cookies and does not store personal information. We see totals such as which pages are popular, which website referred a visit, and the visitor's country.
We do not use advertising trackers, we do not set cookies, and we do not sell or rent personal information.
The chat assistant
The "Solu" assistant on our homepage runs entirely inside your browser. What you type into it is not sent to us or stored by us. If you want us to see something, use the contact form or email us.
Why we use it
We use what you send us only to reply to your enquiry, prepare a quote, and, if you become a client, to deliver the work. Server logs are used only to run and secure the website.
Who processes it for us
- Vercel hosts this website, handles its server logs and provides the anonymous visit statistics.
- Web3Forms delivers contact-form messages to our inbox (if the form opens your own email app instead, your message goes through your email provider).
- Zoho Mail hosts our email.
These providers process data on our behalf under their own security and privacy terms.
How long we keep it
We keep enquiry emails for as long as we are talking with you, and for up to two years after our last contact, unless you ask us to delete them sooner. Client project records may be kept longer where the law requires it.
Your choices and rights
You can ask us at any time to show you, correct, or delete the information you sent us. Email hello@soluvalabs.com and we will respond within 30 days. Depending on where you live (for example the EU or UK), you may also have the right to complain to your local data-protection authority.
Changes
If we change how we handle information, we will update this page and the date at the top.
Contact
Questions about privacy: hello@soluvalabs.com